00108727 - DRIVER SAFETY HEARING OFFICER
Under direction, conduct hearings, interviews, and reexaminations, and rule on various legal matters; review and interpret various administrative, medical, and legal documents to verify accuracy and to determine how the information affects the decision to take an action against the driving privilege, issuance of certificates, and endorsements; in accordance with statute, case law, policy and procedures, obtain and verify evidence to make findings of fact to determine if an action against a driving privilege should be taken; prepare a legally sufficient report detailing case issues, findings, and decisions; and issue appropriate orders and notices of decision.
All incumbents are expected to understand the application of laws, administrative procedures, rules of evidence, and regulations relating to the types of hearings, interviews, and reexaminations conducted and to develop skills in report writing, interviewing, and interpersonal communication.
Incumbents in all ranges make public presentations related to the Driver Safety Program.
Special Personal Characteristics
Demonstrated willingness to accept, and an aptitude for, increasing responsibility; desire to pursue on-the-job training; a willingness to travel to various hearing points and/or resident hearing locations; and possession of a good driving record which includes no convictions within the past three years for driving under the influence of alcohol or drugs, hit and run, reckless driving, or manslaughter. A good driving record also includes not being a negligent operator, and having no Administrative Per Se suspensions within the past three years, no Financial Responsibility suspensions within the past three years, no failures to answer a signed promise to appear, and no failures to pay a lawfully imposed fine, affecting the status of their driving privilege. If a person has failed to answer his/her signed promise to appear or has failed to pay a lawfully imposed fine, he/she will not be hired until the court case has been cleared.
Well-developed interpersonal skills including sensitivity, patience, and flexibility in order to communicate with internal and external customers in a friendly, courteous, and efficient manner.
Incumbents are expected to be dependable and punctual to provide quality customer service.
Incumbents who have contact with internal and external customers are expected to present a business-like image.
For information regarding position location(s), please refer to the Eligible List Information section.